Frequently Asked Questions

Do you offer grooming services?
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We do not have a pet groomer for fur clipping services, but we do offer hydrobaths and nail clipping done by our veterinary nurses. We are also able to blow dry your dog if requested. Please contact us on 9447 4644 if you would like information regarding pricing.

Do you have to book an appointment for a vet visit?
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Yes, we run by appointments only. If you would like to book an appointment time, please call us on 9447 4644. Alternatively, you can email us on vet@ksah.com.au

What does a cat or dog desexing entail?

We have page that describes this in detail.

Learn More

Do you offer a pensioner concession discount?

Pension concession cardholders are not eligible for discounts.

Do you offer senior citizen discount?

We offer a 10% discount for clients with a valid senior citizen card. This discount applies to our professional services and fees only; not applicable to items sold in our pet shop area or medications. ​

Can I buy prescription medication over the counter?

We are require by law to examine each of our patients before we dispense any medications to be used in the treatment of illnesses or disease. This means we are not able to dispense prescription medications if we have not seen your pet for their current problem or within the last 6 months. Please call us on 9447 4644 if you have any further questions.

Can I get more medication for my pet's chronic condition?

We are require by law to examine each of our patients before we dispense any medications to be used in the treatment of illnesses or disease. This means we are not able to dispense prescription medications if we have not seen your pet for their current problem or within the last 6 months. Please call us on 9447 4644 if you have any further questions.